Samsung Refrigerator - Recommendations for Optimal Performance

(Revised 2019) Download PDF


(Revision 2018. Applicable to Samsung 2016 and newer models.)

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Recommendations for
Optimal Performance

samsung fridge

Samsung Refrigerator

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Normal Sounds
  • When starting or ending an operation, the refrigerator may make sounds similar to a car engine ignition.

As the operation stabilizes, the sounds will decrease.

  • While the fan is operating, these sounds may occur. When the refrigerator reaches the set temperature, the fan sound will stop.
  • During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.
  • As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds.
  • As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating minor knocking noises.

These noises occur during the defrosting cycle or when electronic parts are working.

For ice maker models: When the water valve opens to fill the ice maker, minor buzzing sounds may occur.

If water is not hooked up to the refrigerator, turn the Ice Maker off as this may cause loud grinding or buzzing sound due to no water being present at the water valve.

Due to pressure equalizing when you open and close the refrigerator door, whooshing sounds may occur.

Refer to the User Manual for further description of normal operating sounds including pictures.

Condensation forms on the interior walls

This is often caused by food with high moisture content. Make sure food is wrapped airtight

Water dispenser/Water Line Pressure

The water/ice dispenser require water pressure of at least 20 PSI (pounds per square inch) to function properly. 35 to 120PSI if installed on a reverse osmosis system. If the supply water pressure is below the recommended PSI, there isn't sufficient pressure on the water dispenser valves for them to close properly and this can lead to dripping.

Under normal conditions, the water dispenser can fill a 5.75oz cup in about 10 seconds provided that the water filter is clear.

It is recommended that you do NOT install the water line on reverse osmosis or water filtration system. Remove water filter from refrigerator if reverse osmosis system is used.

Make sure to either dispense around 3 gallons of water or six minutes worth of water in order to remove air bubbles that might accumulated inside the system when water is initially hooked up or every time water filter is replaced.

It is normal to have a few drops of water at the dispenser once the glass is removed. This is normal operation.

For all error codes, refer to User Manual before calling for Service.

or check here.

Please note that visits by a Service Representative for any product set-up, maintenance or installation-related issues or to address service issues where no fault was found, are not covered by warranty and may be subject to additional fees and charges.
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Information in this manual applies to product distributed by Samsung Electronics Canada Inc. Information is current as of April 2018. Only applicable to Samsung 2016 and newer Refrigerator model. Subject to change at any time. To be read in conjunction with user manual and installation guide.

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