Samsung Appliance Error Codes:
Samsung Washer Error Codes:
Standard Washer (Front / Top Load):
Error Code
Meaning
ND 5E / 5C
Error with Drain System. Water level not below water level sensor reset point (15 to 30 minutes after draining starts).
NF 4E / 4C
Error with Water Filling System. Filling time is over 15 minutes or no change to water level 3 to 5 minutes after water supply starts.
NF1 4E2 / 4C2
Water temperature not normal at initial time of water supply. Error with the water hose connection, thermistor or PCB.
LE1 1E / 1C
Error with Water Level Sensor. Sensor is out of range or there is loose wire connection on pressure switch or PCB terminal. When it happens, drain pump will be turned on automatically and stay on regardless of operating condition.
LE / LC / LC1
Error with Water Leaking. Water level below water level sensor signal reset point for 5 seconds or longer during Rince Cycle. When it happens, drain pump will be turned on automatically and stay on regardless of operating condition.
OE / OC
Error with OverFill. Water level is at or above the OverFill level. When it happens, water will be automatically drained until water falls below OverFill level.
dE / dC
Door is detected open while trying to be locked.
FL / dE1 / dC1
Error with Door Lock. Door fails to lock after 3 – 7 attempts.
LO
Error with Door Lock. Door fails to lock after 3 attempts.
dL
Error with Door Lock. Door open while the motor operating.
dS
Error with Door Lock. Door open while trying to be locked.
ddC
Error with Add Door open/close switch on main PCB.
dC3
Error with Add Door lock switch on main PCB. Terminal or wire connection is broken.
dc / UE / Ub / Ur
Error with Load Balance or Hall Switch. Drum not balanced or cabinet bump detected during final spin. Extremely unbalanced load or Hall Sensor error which prevents the drum from spinning faster than 140 – 400 RPM.
bE
Error with Hall Sensor. Hall Sensor signals received while motor is not operating.
3E* / 3C*
Motor won’t turn, no feedback signal from motor detected.
E3
No feedback from Hall Sensor to MICOM. Motor Locked, defective Hall Sensor or PCB.
2E / 9E* / 9C*
Voltage for motor is higher or lower than specified limit. Error with Power Supply or PCB Power Control Bus.
E2 / bC2
Button is Jammed. Any button is held for over 12 seconds or jammed.
7E
Error with Silver Care System. Silver Care Kit is running out, Silver Care PCB defective, main PCB defective or wire connection error.
8E
Error with Vibration Sensor. Error with Motor Assy (For WF203 / BFW36 only).
8E / 8C
Error with MEMS Sensor. Abnormal output (Over 4.5V or under 0.5V) from sensor is maintained for 5 seconds or longer.
8E1 / 8C1
Error with Front MEMS Sensor. Abnormal output (Over 4.5V or under 0.5V) from sensor is maintained for 5 seconds or longer.
8E2 / 8C2
Error with Rear MEMS Sensor. Abnormal output (Over 4.5V or under 0.5V) from sensor is maintained for 5 seconds or longer.
HE / HC / HC*
Error with Heater. Abnormal water temperature. Heater is open or shorted.
tE / tC / tE1 / tC1
Error with Thermistor or PBA. No feedback from Thermistor to PCB for 5 seconds or longer.
tE4 / tC4
Temperature of the Intelligent Power Modules (IPM) of the PCB is abnormal or the Thermistor of the PCB is defective.
Hr
No Heater Relay operation when there should be. PCB relay error or abnormal Thermistor.
Sr
No System Relay operation when there should be. PCB relay error.
–
Error with PCB. EEPROM Fault.
AE / AC
Error with Communication between Main PCB and Sub PCB. Wire connectors loose, Main or Sub PCB defective.
AC2
The diagnosis of the I/O Board communication check.
AE3 / AC3
Error with Communication between DR Modem and Main PCB. Wire connectors loose, Main PCB or DR Modem defective.
AE4 / AC4
Error with Communication between WIFI PCB and Main PCB. Wire connectors loose, Main PCB or WIFI PCB defective.
AE5 / AC5
Error with Communication between LCD display and Main PCB. Wire connectors loose, Main PCB or LCD PCB defective.
AE6 / AC6
Error with Communication between Main PCB and PCB Inverter. Wire connectors loose, Main PCB or PCB Inverter defective.
SF / SF1/2/3
Error with System, replace Main PCB.
PE / PC
Error with Clutch Motor. No clutch position ready signal feedback to PCB 15 seconds after the clutch motor starts.
PE1 / PC1
Error with Clutch Motor Hall Sensor. Clutch Hall Sensor signal is abnormal after the clutch position is detected.
PF
Power Failure during the Wash or Rinse Operation.
SUdS / Sd
Soap Foam (Suds) is detected during the Wash or Rinse Operation. Too much detergent used.
Flex Washer WV60M9900*:
Error Code
Meaning
1 5C / 5C
Error with Drain System. The water level not below the water level sensor reset point (15 to 30 minutes after draining starts). 1. Drain Pump or Hose blocked. 2. Connection loose on pump or PCB terminal. 3. Defective Drain pump or Main PCB.
1 4C / 4C
Error with Water Filling System. Filling time is over 15 minutes or no change to water level 3 to 5 minutes after water supply starts. 1. Water supply faucet is not on. 2. Water pressure hose blocked. 3. Connection loose on valve or PCB terminal. 4. Defective Water valve or Main PCB.
1 1C / 1C
Error with Water Level Sensor. 1. Water Level Sensor is out of range or defective. 2. Connection loose on pressure switch or PCB terminal. 3. Main PCB defective. When it happens, drain pump will be turned on automatically and will stay on regardless the operating condition.
1 LC1 / LC1
Error with Water Leaking. Water level below water level sensor signal reset point for 5 seconds or longer during Rince Cycle. When it happens, drain pump will be turned on automatically and stay on regardless of operating condition.
1 OC / OC
Error with OverFill. Water level is at or above the OverFill level. When it happens, water will be automatically drained until water falls below OverFill level. 1. Soap Foam (Suds) accumulation inside the water pressure hose. 2. Defective Water valve or Main PCB.
1 HC* / HC*
Error with Heater. Abnormal water temperature. 1. Heater is open or shorted. 2. Connection loose on heater or PCB terminal. 3. Defective Thermistor or Main PCB.
1 Ub / Ub
Error with Load Balance or Hall Sensor. 1. Drum not balanced or cabinet bump detected during final spin. Extremely unbalanced load. 2. Hall Sensor error which prevents drum from spinning. 3. Defective Main PCB.
1 3C* / 3C* / 3E*
Motor won’t turn, no feedback from motor detected. 1. Over current condition due to the over load. 2. Connection loose on Motor, Hall Sensor or inverter PCB terminal. 3. Defective Motor, Hall Sensor or inverter PCB.
1 9C* / 9C* / 9E*
Voltage for motor is higher or lower than specified limit. Abnormal power supply or PCB power control bus error.
1 8C / 8C
Error with MEMS Sensor. Abnormal output (Over 4.5V or under 0.5V) from sensor is maintained for 5 seconds or longer. 1. Connection loose on MEMS sensor or PCB terminal. 2. Defective MEMS sensor or Main PCB.
1 AC / AC
Error with Communication between Main PCB and Sub PCB, Loose wire connectors, Defective Main or Sub PCB.
1 tC / tC
Error with Thermistor. No feedback from Thermistor to PCB for 5 seconds or longer. 1. Thermistor is open or shorted. 2. Connection lose on heater or PCB terminal. 3. Defective Main PCB.
1 tC4 / tC4
Temperature of the inverter PCB is too high. 1. Thermistor of IPM is open or short. 2. Defective Main PCB for upper washer. 3. Defective Inverter PCB for lower washer.
1 dC / dC / dC1
Error with Door Lock. 1. Door is detected open while trying to be locked. 2. Door Lock defective or reed switch error. 3. Connection loose on door lock or PCB terminal. 4. Defective Main PCB.
1 dC4 / –
Dual Top Inner Door Open. 1. Top inner door is detected open while trying to be locked. 2. Connection loose on Door Lock or PCB terminal. 3. Defective Door Lock or Main PCB.
Error Codes for WA45M3100A*:
Error Code
Meaning
nd (small)
Error with Drain System. The water level not below the water level sensor reset point (15 minutes after draining starts).
nF (extra large)
Error with Water Filling System. Filling time is over 15 minutes or no change to water level 3 minutes after water supply starts.
nF1 (hot, small)
Water temperature not normal at initial time of water supply. Error with the water hose connection, thermistor or PBA.
1E (tap cold)
Error with Water Level Sensor. Sensor is out of range or there is loose wire connection on pressure switch or PCB terminal. When it happens, drain pump will be turned on automatically and stay on regardless of operating condition.
LE (large)
Error with Water Leaking. Water level below water level sensor signal reset point for 5 seconds or longer during Rince Cycle. When it happens, drain pump will be turned on automatically and stay on regardless of operating condition.
dc (hot, warm)
Error with Load Balance or Hall Switch. Drum not balanced or cabinet bump detected during final spin. Extremely unbalanced load or Hall Sensor error which prevents the drum from spinning faster than 140 – 400 RPM.
3E (hot, cold)
Motor won’t turn, no feedback from motor detected. 1. Over current condition due to the over load. 2. Connection loose on Motor, Hall Sensor or inverter PCB terminal. 3. Defective Motor, Hall Sensor or inverter PCB.
E2 (cold)
Button is Jammed. Any button is held for over 30 seconds or jammed.
tE (hot, medium)
Error with Thermistor. No feedback from Thermistor to PCB for 5 seconds or longer. 1. Thermistor is open or shorted. 2. Connection lose on heater or PCB terminal. 3. Defective Main PCB.
FL (hot)
Error with Door Lock. Lid open while the washer running.
LO (hot, extra high)
Error with Door Lock. Door fails to lock after 3 attempts. 1. Door Lock defective or reed switch error. 2. Connection loose on door lock or PCB terminal. 3. Defective Main PCB.
dL (hot, high)
Error with Door Lock. Door open while the motor operating.
8E1 (hot, cool)
Error with MEMS Sensor. 1. Connection loose on MEMS sensor or PCB terminal. 2. Defective MEMS sensor or Main PCB.
AE (warm)
Error with Communication between Main PCB and Sub PCB, Loose wire connectors, Defective Main or Sub PCB.
Error Codes for WA40J3000*:
Error Code
Meaning
nd (low)
Error with Drain System. The water level not below the water level sensor reset point (15 minutes after draining starts).
nF (extra high)
Error with Water Filling System. Filling time is over 15 minutes or no change to water level 3 minutes after water supply starts.
nF1 (hot, low)
Water temperature not normal at initial time of water supply. Error with the water hose connection, thermistor or PBA.
1E (cool)
Error with Water Level Sensor. Sensor is out of range or there is loose wire connection on pressure switch or PCB terminal. When it happens, drain pump will be turned on automatically and stay on regardless of operating condition.
LE (high)
Error with Water Leaking. Water level below water level sensor signal reset point for 5 seconds or longer during Rince Cycle. When it happens, drain pump will be turned on automatically and stay on regardless of operating condition.
dc (hot, warm)
Error with Load Balance or Hall Switch. Drum not balanced or cabinet bump detected during final spin. Extremely unbalanced load or Hall Sensor error which prevents the drum from spinning faster than 140 – 400 RPM.
3E (hot, eco warm)
Motor won’t turn, no feedback from motor detected. 1. Over current condition due to the over load. 2. Connection loose on Motor, Hall Sensor or inverter PCB terminal. 3. Defective Motor, Hall Sensor or inverter PCB.
E2 (eco warm)
Button is Jammed. Any button is held for over 30 seconds or jammed.
OE (mid)
Error with OverFill. Water level is at or above the OverFill level. When it happens, water will be automatically drained until water falls below OverFill level.
tE (hot, high)
Error with Thermistor. No feedback from Thermistor to PCB for 5 seconds or longer. 1. Thermistor is open or shorted. 2. Connection lose on heater or PCB terminal. 3. Defective Main PCB.
FL (hot)
Error with Door Lock. Lid open while the washer running.
LO (hot, extra large)
Error with Door Lock. Door fails to lock after 3 attempts. 1. Door Lock defective or reed switch error. 2. Connection loose on door lock or PCB terminal. 3. Defective Main PCB.
dL (hot, large)
Error with Door Lock. Door open while the motor operating.
8E1 (hot, large)
Error with MEMS Sensor. 1. Connection loose on MEMS sensor or PCB terminal. 2. Defective MEMS sensor or Main PCB.
AE (warm)
Error with Communication between Main PCB and Sub PCB, Loose wire connectors, Defective Main or Sub PCB.
Error Codes for WF428/438/448, WF520 and WF457:
Error Code
Meaning
nd
ERROR! No Draining. Error with Drain System. The water level not below the water level sensor reset point (15 minutes after draining starts).
nF
ERROR! Low Water Pressure. Error with Water Filling System. Filling time is over 15 minutes or no change to water level 3 minutes after water supply starts.
nF1
ERROR! Water Temperature Control Problem. Water temperature not normal at initial time of water supply. Error with the water hose connection, thermistor or PBA.
LE
ERROR! Water Leakage Problem. Error with Water Leaking. Water level below water level sensor signal reset point for 5 seconds or longer during Rince Cycle. When it happens, drain pump will be turned on automatically and stay on regardless of operating condition.
LE1
ERROR! Water Level Sensor Problem. Error with Water Level Sensor. Sensor is out of range or there is loose wire connection on pressure switch or PCB terminal. When it happens, drain pump will be turned on automatically and stay on regardless of operating condition.
OE
ERROR! Water Supply Problem. Error with OverFill. Water level is at or above the OverFill level. When it happens, water will be automatically drained until water falls below OverFill level.
tE
ERROR! Temperature Sensor Problem. Water temperature not normal. Error with thermistor or PBA.
dc
ERROR! Unbalanced load. Error with Load Balance or Hall Switch. Drum not balanced or cabinet bump detected during final spin. Extremely unbalanced load or Hall Sensor error which prevents the drum from spinning faster than 140 – 400 RPM.
bE
ERROR! The Motor is not working properly. Error with Hall Sensor.
3E
ERROR! The Motor is not working properly. Motor won’t turn, no feedback from motor detected.
E3
ERROR! The Motor is not working properly. No feedback from Hall Sensor to MICOM detected. Defective Hall Sensor or PCB.
2E
ERROR! High/Low Voltage Detected. Voltage for motor is higher or lower than specified limit. Abnormal power supply or PCB power control bus error.
E2
ERROR! A Button is either stuck or is being pressed continuously. Button is Jammed. Any button is held for over 30 seconds or jammed.
Hr
ERROR! Power Interruption. No heater relay operation. Defective PCB relay or thermistor.
Sr
ERROR! Water Temperature Control Problem. No system relay operation. Defective PCB relay.
FL
ERROR! The Washer door would not lock. Error with Door Lock. Door fails to lock after 3 attempts.
LO
ERROR! The Door will not unlock. Error with Door Lock. Door fails to unlock after 3 attempts.
dL
ERROR! The Door was unlocked while the washer was running. Error with Door Lock. Door open while the motor operating.
dS
ERROR! Door is open. Error with Door Lock. Door open while trying to be locked.
8E1
ERROR! Front MEMS Sensor Problem. Abnormal output (Over 4.5V or under 0.5V) from sensor is maintained for 5 seconds or longer.
8E2
ERROR! Rear MEMS Sensor Problem. Abnormal output (Over 4.5V or under 0.5V) from sensor is maintained for 5 seconds or longer.
AE
ERROR! Electronic Control Problem. Error with Communication between Main PCB and Sub PCB, Loose wire connectors, Defective Main or Sub PCB.
PF
Power Failure during the Wash or Rinse Operation.
SUdS
ERROR! Excessive Suds. Soap Foam (Suds) is detected during the Wash or Rinse Operation. Too much detergent used.
Error Codes for WW22K6800AW:
Error Code
Meaning
5C
Error with Drain System. The water level not below the water level sensor reset point (15 minutes after draining starts).
4C
Error with Water Filling System. Filling time is over 15 minutes or no change to water level 3 minutes after water supply starts.
4C2
Water temperature not normal at initial time of water supply. Error with the water hose connection, thermistor or PCB.
1C
Error with Water Level Sensor. Sensor is out of range or there is loose wire connection on pressure switch or PCB terminal. When it happens, drain pump will be turned on automatically and stay on regardless of operating condition.
LC
Error with Water Leaking. Water level below water level sensor signal reset point for 5 seconds or longer during Rince Cycle. When it happens, drain pump will be turned on automatically and stay on regardless of operating condition.
OC
Error with OverFill. Water level is at or above the OverFill level. When it happens, water will be automatically drained until water falls below OverFill level.
dC/dC1
Error with Door Lock. Door fails to lock after 3 attempts.
8C
Error with MEMS Sensor. Abnormal output (Over 4.5V or under 0.5V) from sensor is maintained for 5 seconds or longer.
HC / HC*
Error with Heater. Abnormal water temperature. Heater is open or shorted.
tC / tC*
Error with Thermistor or PBA. No feedback from Thermistor to PCB for 5 seconds or longer.
Hr / Sr
No heater relay operation. Defective PCB relay or thermistor.
Ub
Error with Load Balance or Hall Switch. Drum not balanced or cabinet bump detected during final spin. Extremely unbalanced load or Hall Sensor error which prevents the drum from spinning faster than 140 – 400 RPM.
bE
Error with Hall Sensor.
3E*(3E/3E1/3E2/3E3/3E8) / 3C*
Motor won’t turn, no feedback signal from motor detected.
9C*(2E/9E1/9E2)
Voltage for motor is higher or lower than specified limit. Abnormal power supply or PCB power control bus error.
bC2
Button is Jammed. Any button is held for over 30 seconds or jammed.
SUd
Soap Foam (Suds) is detected during the Wash or Rinse Operation. Too much detergent used.
AC
Error with Communication between Main PCB and Sub PCB, Loose wire connectors, Defective Main or Sub PCB.
AC3
Error with Communication between Main PCB and DR Modem, Loose wire connectors, Defective Main PCB or DR Modem.
AC4
Error with Communication between Main PCB and WIFI PCB, Loose wire connectors, Defective Main or WIFI PCB.
AC5
Error with Communication between Main PCB and LCD display, Loose wire connectors, Defective Main PCB or LCD display.
AC6
Error with Communication between Main PCB and PCB Inverter, Loose wire connectors, Defective Main PCB or PCB Invertor.
SF*
Error with System. Defective Main PCB.
Error Codes for WF-J1254 & WF-B1254:
Error Code
Meaning
5E
Error with Drain System. The water level not below the water level sensor reset point (10 minutes after draining starts).
4E
Error with Water Filling System. Filling time is over 10 minutes or no change to water level 2 minutes after water supply starts.
IE
Error with Water Level Sensor. Sensor is out of range or there is loose wire connection on pressure switch or PCB terminal. When it happens, drain pump will be turned on automatically and stay on regardless of operating condition.
OE
Error with OverFill. Water level is at or above the OverFill level. When it happens, water will be automatically drained until water falls below OverFill level.
CE
Water temperature not normal at initial time of water supply. Error with the water hose connection, thermistor or PCB.
dE
Error with Door Lock.
LE
Error with Water Leaking. Water level below water level sensor signal reset point for more than 4 times during Rince Cycle. When it happens, drain pump will be turned on automatically and stay on regardless of operating condition.
3E
Error with Motor Tacho. Signals are less than 2 per 2 seconds.
bE
Error with Motor TRIAC. Signals are less than 300 per 1 second.
tE
Error with Thermistor. 0.2V and below or 4.5V and above is maintained for more than 3 seconds.
UE
Error with Load Balance or Hall Switch. Extremely unbalanced load or Hall Sensor error.
Error Codes for P801, P1001 & B1113:
Error Code
Meaning
E1
Error with Water Filling System. Filling time is over 10 minutes or no change to water level 2 minutes after water supply starts.
E2
Error with Drain System. The water level not below the water level sensor reset point (10 minutes after draining starts).
E3
Error with OverFill. Water level is at or above the OverFill level. When it happens, water will be automatically drained until water falls below OverFill level.
E4
Error with Load Balance or Hall Switch. Extremely unbalanced load or Hall Sensor error.
E5
Error with Heater. Abnormal water temperature. Changes more than 7°C in 1 minute or less than 2°C in 10 minutes.
E7
Error with Water Level Sensor. Sensor is out of range or there is loose wire connection on pressure switch or PCB terminal. When it happens, drain pump will be turned on automatically and stay on regardless of operating condition.
E8
Error with Thermistor or PCB. Water temperature not normal at initial time of water supply.
E9
Error with Water Leaking. Water level below water level sensor signal reset point for more than 4 times during Rince Cycle. When it happens, drain pump will be turned on automatically and stay on regardless of operating condition.
Ea
Error with Motor Tacho. Signals are less than 2 per 2 seconds.
Eb
Error with Motor TRIAC. Signals are less than 300 per 1 second.
Ec
Error with Thermistor. 0.2V and below or 4.5V and above is maintained for more than 3 seconds.
Ed
Error with Door Lock.
Samsung Dryer Error Codes:
Standard Dryer
Error Code
Meaning
tE / tC / tC2
Error with Thermistor. Abnormal resistance. 10KΩ at room temperature.
tS
Error with Thermistor. Resistance too low or short circuit. 10KΩ at room temperature.
tO
Error with Thermistor. Resistance too high or open circuit. 10KΩ at room temperature.
dO / dE / dC
Door is open. Close door and restart.
dF
Error with Door Circuit. Defective Door Switch, Wire Terminals or PCB.
hE / hC
Error with Heater. Abnormal heating temperature. Defective Vent or Thermistor Resistance.
bE / bE2 / bC2
Button is Jammed. Any button is held for over 75 seconds or jammed.
od
Over Dried. Drying time is longer than 240 minutes. Defective Moisture Sensor Bars or PCB.
Et / EEE
Error with EEprom. Defective EEprom communication or PCB.
tE3 / tE5 / tC5
Error with Ventilation. Lint Screen is Clogged, Vent is Blocked or abnormal Thermistor Resistance.
2E / 9E1 / 9C1
Error with Power Supply. Voltage too high, too low or defective PCB.
FE / FC
Error with Power Frequency.
AE / AC
Error with Communication. Defective Main PCB or Wire Harness.
AE3
Error with Communication. Defective Main PCB or DR Modem.
AE4
Error with Communication. Defective Main PCB or WIFI PCB.
AE5
Error with Communication. Defective Main PCB or LCD PCB.
ARS REPAIR & INSTALLATION - Appliance Repair Service
90 Basaltic Road #8, Concord
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Phenomenal service! They even have a handy site where you can know what spot you are in the technician's day and how far along they are in their list. Super handy to having a better idea of when the technician will arrive.
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From our experience today, I would strongly recommend ARS. Steve arrived as scheduled and examined the washer in a very knowledgeable, professional manner. Explained in detail all avenues concerned, discussed the issue with the washer … More and solved our problem. Great job and thank you Steve.
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Dishwasher was broken and wouldn't drain properly. Tried to repair ourselves but was getting stuck. Called ARS to schedule a repair visit. Noah kindly walked us through the basics of the drain process on the phone. We decided to … More try one more thing based off the call before booking them and it worked! Thanks Noah for your great service and knowledge expertise. Will definitely call ARS again in the future.
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Peter was on time, polite and very knowledgeable. He took the time to diagnose the issue with my dishwasher and then followed by explaining and showing me exactly what the issue was. He explained his plan to fix the issue and identified … More the potential issues that would follow should additional work or parts be needed. Luckily his first solution worked perfectly. He stayed to ensure a test of the dishwasher worked and that I was happy with the resolution. He also took the time to explain a separate issue I was having with the fridge while we were waiting for the dishwasher test to happen. Peter was a great technician to have on their team - very knowledgeable, professional and personal... great experience and highly recommended.
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What a great customer service! We had a noise problem with our fridge and had a wonderful and very knowledgeable technician who figured out the problem in a few seconds. THANK YOU PETER! Peter went above and beyond his responsibilities … More to make sure the fridge works well. The problem was solved and the fridge is working properly. I'm very happy and thankful for the great service.
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ARS completed another great repair/service call! A very efficient operation (email reminders, technician tracking, phone reminders) that prides itself on making sure your repair person is there on time. The service person himself, at … More least the one that visited us, was great! Cleaned up after themselves and were very fast.
