ARS REPAIR & INSTALLATION - Appliance Repair Service
90 Basaltic Road #8, Concord
4.5 695 reviews
- kate kang ★★★★★ a month agoThey did a great job and fixed our refrigerator. Their system of confirming appointment and updating customers of technician's status and whereabouts was amazing. Adi did a great job diagnosing, explaining, and fixing the problem. … More We felt confident that we understood what was wrong and that the problem would be fixed. I should also mention that we bought the flat-rate service from LG and it was a great deal for our problem (fridge and freezer not cooling) at least.
- Janet Bizyk ★★★★★ a month agoFrom our experience today, I would strongly recommend ARS. Steve arrived as scheduled and examined the washer in a very knowledgeable, professional manner. Explained in detail all avenues concerned, discussed the issue with the washer … More and solved our problem. Great job and thank you Steve.
- Bernard Oeltjen ★★★★★ in the last weekDishwasher was broken and wouldn't drain properly. Tried to repair ourselves but was getting stuck. Called ARS to schedule a repair visit. Noah kindly walked us through the basics of the drain process on the phone. We decided to … More try one more thing based off the call before booking them and it worked! Thanks Noah for your great service and knowledge expertise. Will definitely call ARS again in the future.
- Rheana Lye ★★★★★ a month agoPut in a call to Samsung for an oven door issue and received a response from ARS immediately and a technician came out within 3 days! Technician was well protected and took every measure to stay safe during this pandemic. He was very professional, … More helpful and honest. He was able to fix the issue very quickly and seemed very knowledgeable about these appliances. Very grateful and appreciative with the service received today! Will definitely recommend this company to my family and friends!
- Claudia Wong ★★★★★ 7 months agoRahul is very helpful and professional, he worked very fast and answered the questions i asked. I got a brand new rangetop and im so happy.
- Jessica Weisz ★★★★★ a month agoPhenomenal service! They even have a handy site where you can know what spot you are in the technician's day and how far along they are in their list. Super handy to having a better idea of when the technician will arrive.