Our Reviews
Best Rated Appliance Repair Service in Toronto & GTA! Read Our Reviews:
“We are very satisfied with your services and our experience was superb in getting our appliances repaired from you. Your free estimate helps us to make our budget remain balanced and able to use our old devices.
Mark Davidson, Bolton, Canada
Thanks for the great service you provided us and not to mention the excellent customer service that came along with that. Thank You!”
Randy Price, Hamilton
“Thank you for the work performed on my dryer. I know that was difficult to repair. It was a big deal to me. I just appreciate that your company was willing to come and perform the service as many companies would not even provide me an estimate because they said the job was too critical.”
Timothy M. Floyd, Barrie
“I am SO happy with your repair service and the cost!!! You care for our appliances more than us. GREAT JOB by appliance repair service center to save our precious time and we respect your ethics.”
John Palin, Oakville
“I was worried about the Oven to be repaired soon as my guests were arriving the 1st thing in the morning, it was a delight when I got it repaired in the evening by you and saved me from a lot of embarrassment in front of my guests. Thank you for your considerate and sensitive attitude towards my problem.”
Kathy Palmer, Toronto
ARS REPAIR & INSTALLATION - Appliance Repair Service
90 Basaltic Road #8, Concord
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a year ago
Phenomenal service! They even have a handy site where you can know what spot you are in the technician's day and how far along they are in their list. Super handy to having a better idea of when the technician will arrive.
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a year ago
From our experience today, I would strongly recommend ARS. Steve arrived as scheduled and examined the washer in a very knowledgeable, professional manner. Explained in detail all avenues concerned, discussed the issue with the washer … More and solved our problem. Great job and thank you Steve.
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a year ago
Dishwasher was broken and wouldn't drain properly. Tried to repair ourselves but was getting stuck. Called ARS to schedule a repair visit. Noah kindly walked us through the basics of the drain process on the phone. We decided to … More try one more thing based off the call before booking them and it worked! Thanks Noah for your great service and knowledge expertise. Will definitely call ARS again in the future.
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a year ago
Peter was on time, polite and very knowledgeable. He took the time to diagnose the issue with my dishwasher and then followed by explaining and showing me exactly what the issue was. He explained his plan to fix the issue and identified … More the potential issues that would follow should additional work or parts be needed. Luckily his first solution worked perfectly. He stayed to ensure a test of the dishwasher worked and that I was happy with the resolution. He also took the time to explain a separate issue I was having with the fridge while we were waiting for the dishwasher test to happen. Peter was a great technician to have on their team - very knowledgeable, professional and personal... great experience and highly recommended.
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a year ago
What a great customer service! We had a noise problem with our fridge and had a wonderful and very knowledgeable technician who figured out the problem in a few seconds. THANK YOU PETER! Peter went above and beyond his responsibilities … More to make sure the fridge works well. The problem was solved and the fridge is working properly. I'm very happy and thankful for the great service.
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a year ago
ARS completed another great repair/service call! A very efficient operation (email reminders, technician tracking, phone reminders) that prides itself on making sure your repair person is there on time. The service person himself, at … More least the one that visited us, was great! Cleaned up after themselves and were very fast.
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Thank You, ARS Group
The service is always fantastic. The service man is very knowledgeable and respectful.
hi manon, thank you for your comment, we are glad we can help 🙂
Great repair service. Qaiser was here on time and very knowledgeable. He explained our issue regarding the oven and indicated what needed to be repaired. He was terrific. The repair was done he made sure the oven was operating and everything was working. I would not hesitate to call ARS and ask for Qaiser to come back and service our appliances again.
The service was absolutely amazing. I had previously called another tech repair company and they took over a month to tell me that they couldn’t fix my washing machine and that I would have to buy a new one.
I called ARS and within 5 days my washing machine was fixed. All parts replaced. Their speedy service is outstanding, but also great pricing for the superb quality of work!
I’m beyond happy.
Service technician came on time and explained what needed to be fixed on the ice maker for the fridge.
Amazing service
Amazing service… this Samsung fridge has had an issue with the ice maker since I bought it. After multiple complaints to Samsung and multiple companies coming to my house waisting my time and just thawing it out and saying it’s a design flaw I almost gave up. Then I gave it one more change and ARS was the company that came and finally solved my problem. The technician was super nice and you could tell he knew what he was doing. The ice maker has never worked better, no more freezing!!!!!!
Thanks ARS you did and awesome job…. and Samsung you suck!!!!!
🙂 thank you for comment. im glad we can help you 🌷
Thank you ARS for amazing service
Thank you for great service, the issue was with Samsung ice maker then more issues were added up and everything was broken. Basically the fridge and freezer warmed up.So after a few times fixing and figuring out what’s wrong with it, everything works perfectly now.thanks to the knowledgeable
technician .
Technician was on time, courteous, informative, and quick.
The ARS technician Qai’sar was friendly, and very knowledgeable to come and assess my washing machine. He asked a lot of questions to help him understand the issue. He stayed for a full speed cycle to make sure I knew what the issue was, leaving me feeling very confident that it was fixed. And he shared good advice too. I will call ARS again and ask for Qai’sar in the future and have already recommended him to family.
Your technician, Andre’, came in time to fix the washing machine that did not spin properly. He was very efficient and knowledgeable. I also liked his attitude, he was very thorough and explained where the problem was and he proceeded to fix it.
I was very satisfied with the service, the technician was indeed well trained and competent.
Andre came by to fix my Samsung double door fridge, which was not cooling or making ice. Samsung also gave me ARS as the recommended service agent. Andre got my fridge cooling again but had to order parts to fix the icemaker. Everything was explained in depth and timelines were met. He returned less than a week later and installed the parts. I was working from home and watched everything he did, often standing over his shoulder but he was professional and courteous all the while and explained everything he was doing. Job well done and Andre is an asset to your business.
Many thanks,
John
Toronto
What a great customer service! We had an issue with ice forming in our Samsung fridge since the water was not draining out as it should. We reached out to Samsung Canada to resolve the issue. Samsung Canada referred us to ARS and we are so glad they did. They promptly scheduled an appointment and Andre, the technician, did a great job. He arrived on time and finished the work promptly. He also shared some tips to keep the fridge working efficiently. The issue was resolved and the fridge is working properly. We’re very happy and thankful for the great service.
We had a simple repair and there were no issues.
The repair man arrived when promised, was polite and did the job as expected.
I would use ARS again.
The tech that arrived to service my fridge was friendly and professional, and efficiently diagnosed the issue. The best part was they had the part on hand and was able to complete the repair in one visit. The tracking system in order to see where in line you are for that days service calls is a very helpful feature which allowed me to minimize the time spent waiting for the technician to arrive. Overall, I would highly recommend ARS.
Our LG fridge stopped cooling. LG referred us to ARS to repair our fridge. They were very helpful and booked our service to the earliest date possible. The Technician was very friendly and professional. Within hours the compressor was changed the fridge was fixed and working like new. Great job ARS!
I have a problem with the fridge. The ARS repair men arrived on time and did the job very professionally. Highly recommended.
We were all set to purchase another stove when we remembered ARS repair. They arrived when expected and resolved our problem saving us hundreds of dollars. We’d highly recommend them for any appliance repair.
Very professional, would recommend!
Really good experience with service call QAISER got her on Friday night at 7:46 in the middle of a major snowstorm. He fixed out frig and quick and efficient . Thank you so much I would have him back for any repairs in the future
We are very impressed with ARS at all levels. They quickly identified the problem and the repairman was very courteous and professional, replacing the compressed of our LG fridge. The billing was fair and the Company very accommodating.
Highly recommended!
We are very satisfied with service we received. The techinian was a rea professional and very knowledgable . He was very courteous . We were quite impressed.
Hi,
We had our LG front loading washer serviced by ARS several months ago. I am pleased and relieved to report that the washer is working well. I want to give a special thanks to the gentleman who made the repairs, Qaiser. He was professional and courteous. He did the work efficiently with a great deal of care. Thank you
Very satisfying experience with a knowledgeable technician, Richard Macintosh
After a few attempts to have my appliances ( Fridge and Stove ) repaired, I finally had a ARS at my door and Qaiser the tech took his time to thoroughly check each of the complaint areas pointed out with the appliances. We have had parts replaced by others and what appeared to be adjustments made and to no conclussive satisfaction. Qaiser took peices out realigned them cleaned them up a bit and made fine adjustments to which we can finally say…… Success.
Thank you to ARS and Qaiser for finally fixing the issues that we thought would never be done.
Richard R.
I have had the pleasure of dealing with ARS for the past year. Overall, I am very impressed with their professionalism and customer service approach. Rahul was our Technician and he was very thorough and took the time to explain how to use he appliance going forward.
I also had the pleasure of dealing with Sarine, who was extremely helpful, and professional.
I would highly recommend ARS!
Excellent service. Technician Moses Karim was knowledgeable, on time courteous and professional. Highly recommended!
Great service from technician Qaiser. He came with the parts he needed and fixed our oven. This was after another company had come four times without fixing the problem.
Excellent Service. Technician was on time and got the job done promptly
great service (max) was very pleasant and changed the screen on my LG OLED65C8PUA TV i will recomend this company
Had Ari at my home today and unfortunately the LG fridge I have was not repairable. Not his fault nor is it ARS’s fault. But Ari provided fantastic customer service and very knowledgeable. In the past the unit was serviced by Northern Appliances (not at my request) and after 5 years of problems and service made to this LG fridge it was all a waste if time and large monies. The issue with the fridge could have been resolved a couple of years ago but Northern staff obviously had a different agenda. I will request ARS in the future. But hope this is the last time a appliance in my home will have to be serviced!
I would like to accknowledge Nicola for his excellent level of service; I was impressed with his professionalism and expertise. His work was meticulous and he was both obliging and friendly. I believe he is a credit to the company, I would not hesitate to engage his services in the future.
ARS provided prompt, efficient and absolutely excellent service for our 15-year old (though otherwise lightly used and gently cared for) LG washing machine. Other companies have repaired my appliances in the past with less than satisfying results. So when I called ARS, I was already a tough customer. I was especially delighted that ARS delivered great service! Not only were the technicians terrific, but ARS also has outstanding, especially helpful customer service representatives handling phone calls. I would definitely trust ARS with any future appliance repairs!
He is really efficient and give me lots advice. love him service
I had a technician to diagnose my fridge. I was very happy with the service from the office dispatcher and the tech that visited my house. Everyone was friendly and explained my options clearly. Very good service. I would not hesitate to call them again.
We were so pleased with our repair man from ARS. He arrived promptly, he wore a mask while in our home and was very patient with the process of repairing our fridge. It took a while for him to defrost everything but remain professional and patient. We were very grateful for his service.
We have a Dacor duel fuel oven that the broiler had quit working and scheduled a service call with ARS. The process was simple, a 3 hour window was set and an update was sent prior to the technician arriving. The technician sent, Natalino was courteous and respectful, given the pandemic conditions. He was quick to diagnose the issue and order the required parts before leaving. The return visit to install the new ignitor was the same as the first visit. Natalino was very efficient and professional when completing the repair. We have dealt with ARS a few times and would not hesitate to use them again.
I recently had a situation with a stovetop that was not working. ARS provided a repair estimate and quotes to have the stovetop fixed. It is a very long story, however, I would like to have on record that Amy Amran of ARS reviewed the entire experience and provided a solution that was a ‘TEN’ in customer service and guaranteed that I would be comfortable using their service in the future. This is a company that listens to their clients and do whatever is required to ensure total satisfaction. Thank you Amy.
ARS has incredible customer service. The use of online tools to track the progress of the parts ordering & service techs time of arrive are excellent. I had help from Amy who worked very hard while dealing with an issue related to ordering parts from LG. Thank you ARS Team
Natalino, the service technician is a true professional. He diagnosed the problem, explained all options available, including pricing. No hassle, no pressure & very informative! Honesty & Integrity is sincerely appreciated! I would highly recommend ARS to anyone. Customer Service is truly at the heart of there business!
Great service and customer experience! Tech was right on time and taken care of the issues very professionally.
Thank you so much Nikandra R for your exceptional and very professional customer service you provided for me in repairing the LG television!!!! You are an expert in your field and extremely confident in your ability which makes you an amazing ambassador for ARS!!!! They are very lucky to have you as part of their team!!!! All the best Nikandra R!!!!
Your service was well organized. On time, competent technician and good job.
I am appreciative for your performance and recommend ARS to all friends and contacts.
Your serviceman, Rahul, was prompt, courteous and very knowledgeable. You should be proud to have a young man like Rahul, working for you. We think a raise should be in order for him, or send him to Trade school. Thank you for sending us this fine young man, he represents your company well. Thank you.
We were having an issue with our Samsung fridge – the freezer wasn’t working. Rahul arrived promptly, was super knowledgeable and professional and gave excellent service .He also provided me with many helpful tips on how to get optimum performance from my freezer. I am so pleased. I would not hesitate to call ARS for any future repairs, and I will ask for Rahul if possible!
Fast and efficient.
I can not say Thank you enough to everyone who I dealt with in this company. From Sarine who took my calls and was very helpful, to my Tech. Taranreen who was so informative, he took the time to explain everything and was honest with me. I am a bit out of their area but they were the only company that said they would come out and fix my LG fridge. I am just so grateful.
Very good service.
My only complaint was the amount of time for the estimate and for the correct part to be ordered for our fridge.
Rahul was outstanding! He realized the original part ordered (a compressor) wasn’t the problem.
He was back with the correct part and we are extremely happy to have a working fridge again.
We will use ARS again.
I bought a Samsung refrigerator in September 2020 and within two months, the door of the fridge started making noise.
I called Samsung and I was directed to ARS. ARS technician namely Rahul came in, in a polite and soft spoken tone, he explained the problem and changed the hinges of the problem door. Unfortunately, the problem reappeared and ARS sent Rahul again and this time too, he changed the parts. The problem continued and Rahul spoke with Manager sending him the pictures of the fridge door and explained the problem. Apparently, there was some manufacturing problem and ARS liaised with Samsung who arranged to replace the fridge since it was well under warranty period and the problem was not soluble.
My sincere thanks to ARS particularly to Rahul and his Manager for resolving my problem without much hassle.
I was very impressed with how well the ARS company communicated with me to let me know the status of my repair and the technician who came to my home to repair my refrigerator was extremely efficient, polite and had the fridge running in a short period of time. I would highly recommend this company!
When something goes wrong it is never a fun experience, but everyone on the team was so helpful in this stressful time. We have had our igniter go on our brand new stove.. very frustrating,.. but ARS quickly came and diagnosed and fixed within 1 day our gas range. From calling in and speaking to Sarine, to having our repair man come on time and so helpful, knowledgeable. It really made this issue tolerable. Very thankful for the team at ARS.