Peter, our technician, went above and beyond what we expected. He was thorough in his explanation, punctual and polite. He even went as far as fixing a very small water drip (outside of his scope) in our fridge line, once noticed. And it was very hard to spot!! Based on this interaction alone, I'd recommend ARS Repair.
However, there is one more benefit that impressed me and that was the auto-dialer keeping abreast of my technician's timeline. It allowed me complete flexibility to move on with my daily activities and now worry about missing his arrival.