Peter was on time, polite and very knowledgeable. He took the time to diagnose the issue with my dishwasher and then followed by explaining and showing me exactly what the issue was. He explained his plan to fix the issue and identified the potential issues that would follow should additional work or parts be needed. Luckily his first solution worked perfectly. He stayed to ensure a test of the dishwasher worked and that I was happy with the resolution. He also took the time to explain a separate issue I was having with the fridge while we were waiting for the dishwasher test to happen. Peter was a great technician to have on their team - very knowledgeable, professional and personal... great experience and highly recommended.
Sam was our repair person and was fantastic. Very efficient, personable, explained things clearly, made sure our dryer was working properly & with proper airflow and cleaned up afterwards such that we did not know he had been her.
Highly recommend Sam.
Great job & took the pain out of appliance repairs.
I had never known about ARS Repair in Concord until now - when I needed service for a fridge. Booking an appointment was great. Service representative came 15 minutes earlier than arranged. He was polite, said things would be fixed, examined every thing that was wrong and then went to work. Result: Fixed. What impressed me a great deal (and his name is ABI) was his genuine kindness, professionalism, gave me his cell number to call if problem returned, said he would check with me in a few days. This man, I would hire in a jiffy. A superb ambassador for ARS. He's the one to ask for when you call ARS Repair.