ARS REPAIR & INSTALLATION - Appliance Repair Service
90 Basaltic Road #8, Concord
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Phenomenal service! They even have a handy site where you can know what spot you are in the technician's day and how far along they are in their list. Super handy to having a better idea of when the technician will arrive.
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From our experience today, I would strongly recommend ARS. Steve arrived as scheduled and examined the washer in a very knowledgeable, professional manner. Explained in detail all avenues concerned, discussed the issue with the washer … More and solved our problem. Great job and thank you Steve.
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Dishwasher was broken and wouldn't drain properly. Tried to repair ourselves but was getting stuck. Called ARS to schedule a repair visit. Noah kindly walked us through the basics of the drain process on the phone. We decided to … More try one more thing based off the call before booking them and it worked! Thanks Noah for your great service and knowledge expertise. Will definitely call ARS again in the future.
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Peter was on time, polite and very knowledgeable. He took the time to diagnose the issue with my dishwasher and then followed by explaining and showing me exactly what the issue was. He explained his plan to fix the issue and identified … More the potential issues that would follow should additional work or parts be needed. Luckily his first solution worked perfectly. He stayed to ensure a test of the dishwasher worked and that I was happy with the resolution. He also took the time to explain a separate issue I was having with the fridge while we were waiting for the dishwasher test to happen. Peter was a great technician to have on their team - very knowledgeable, professional and personal... great experience and highly recommended.
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What a great customer service! We had a noise problem with our fridge and had a wonderful and very knowledgeable technician who figured out the problem in a few seconds. THANK YOU PETER! Peter went above and beyond his responsibilities … More to make sure the fridge works well. The problem was solved and the fridge is working properly. I'm very happy and thankful for the great service.
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ARS completed another great repair/service call! A very efficient operation (email reminders, technician tracking, phone reminders) that prides itself on making sure your repair person is there on time. The service person himself, at … More least the one that visited us, was great! Cleaned up after themselves and were very fast.
